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Virtual Guide · Free · Available 24/7
Your San Gil guide, in your language, any time
La Casona Don Juan's Virtual Guide is an AI assistant that knows San Gil, Santander and our house. Write to it like you would to a local friend and it answers instantly: how to get to Barichara, which bus goes to Las Gachas, how much a ticket costs or what to do if it rains.
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This is the real guide (Spanish version). Find these four spots and you're ready:
- 1Top right: pick your language
- 2Tap a photo to browse plans by category, or "What should I do tonight?"
- 3Type your question here, like you'd ask a person
- 4Bottom right: "WiFi & your stay". Tap it when you arrive!
Just arrived? Start here
The "WiFi & your stay" button
It's at the bottom right of the guide, next to WhatsApp. Tap it as soon as you arrive; inside you'll find:
- 📶 The house WiFi networks and passwords, by area
- 🕑 Check-in from 2:00 p.m. and check-out at 11:00 a.m.
- ☕ Breakfast 7–9 a.m. and bar & restaurant 6–10 p.m.
- 🎒 Free luggage storage on your departure day
- 🏠 House rules, services and emergency contacts
How to use it in 4 steps
- 1
Open it
Scan the QR code in your room or tap "Open the Virtual Guide". Nothing to download.
- 2
Pick your language
Tap your language or just write in yours: the guide answers either way.
- 3
Ask
Write like you'd talk to a person: "How do I get to Barichara by bus?"
- 4
Enjoy
You get the answer instantly. Want to book a tour? Tap WhatsApp and we'll help.
What can you ask?
Getting there
Routes and travel times to Barichara, Las Gachas, Curití, Pescaderito, Juan Curí and the Chicamocha Canyon.
Buses & transport
Where buses leave from, how often they run and what buses and taxis cost.
Prices & tickets
Entrance fees for parks, waterfalls and adventure activities.
Rainy-day plans
Ideas to make the most of the day even when the weather doesn't help.
Eating & going out
Typical Santander food, cafés, bars and nightlife in San Gil.
Adventure
Rafting, paragliding, canyoning, caves and waterfall rappel: what to pick for your level.
Your stay
Breakfast hours, check-in and check-out, luggage storage and services at the Casona.
Your first day at the Casona
- 1
Reception
Check in: we're here 24 hours a day.
- 2
WiFi & your stay
Open the button and connect to the WiFi in your area.
- 3
Ask the guide
Plan your day with the Virtual Guide.
- 4
Book your adventure
Book tours on WhatsApp or at reception.
Virtual Guide questions
Does it cost anything?
No. The Virtual Guide is free for our guests and for any traveler who wants to discover San Gil.
Do I need to download an app?
No. It opens in your phone or computer browser, with or without an account.
Which languages does it speak?
Spanish, English, French, German, Portuguese, Dutch, Hebrew and pretty much any other: just write in yours.
Does it replace reception?
No. It's a complement: our team is still available 24 hours a day.
San Gil in your pocket
Save it on your phone and use it throughout your trip.